Linda C. Neumann is an instructional designer/developer who combines well-honed writing skills with strong instructional design and organizational abilities to meet clients’ training and communication needs. The results of her work have been training programs, manuals, scripts, articles, newsletters, and a book. She holds a Bachelor of Arts degree from DePaul University. Linda is:

• Experienced in grasping complex subject matter and expressing it in a clear and concise way.

• Skilled at researching; interviewing subject matter experts; analyzing and synthesizing information; organizing information into a logical structure and flow;
  and simplifying complex information.
  

J. Mark Bade is a writer specializing in multimedia and print-based communication packages. He has been a professional writer since 1973 and in business for himself since 1979. He holds a B.S. in social sciences and an M.B.A. from the University of Illinois in Champagne-Urbana. Mark is:

• Experienced in designing and developing (a la Mager) training materials for self-paced or leader-led instruction.

• Skilled at designing, scripting, storyboarding, and coordinating the production of training and corporate communication delivered by video and e-media.
  
  
• Able to add special value in the topic areas of telecommunications and information technology.